Customer Workflow Testing North

Why Customer Workflow Testing Is the Backbone of Reliable Software

By @customerworkflowtestingpath

The Real Cost of Skipping Workflow Validation I have seen it happen more times than I care to count. A development team works for weeks, sometimes months, on a new feature. They run unit tests, they do code reviews, and they push to staging. Everyone feels good. Then the build goes to the QA team for a round of manual testing, and the first tester tries to walk through the standard flow a customer would use. It breaks in the first three steps. The cause is almost never a co